Shipping Policy

Welcome to ICEY UNIVERSE We're excited to bring you exceptional products with a seamless shopping experience. Please take a moment to review our shipping policy to understand how we ensure the timely and secure delivery of your orders.

Processing Time:

Orders are typically processed within 5-7 business days (excluding weekends and holidays) after receiving payment confirmation.

Shipping Rates:

We offer transparent and competitive shipping rates based on your location and the weight of your order. You can view the shipping cost at checkout before completing your purchase.

Delivery Time:

Estimated delivery times vary depending on your location. shipping usually takes 5-7 business days.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery in real-time.

Shipping Partners:

We work with reputable shipping carriers to ensure the safe and efficient delivery of your orders.

International Shipping:

For international orders, please note that customs and import duties may apply upon arrival at the destination country. These fees are the responsibility of the customer.

Shipping Restrictions:

Some products may have shipping restrictions due to their nature or regulatory requirements. Please review the product details and shipping information before completing your purchase.

Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

In the rare event that a package is lost or stolen during transit, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the issue promptly.

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