Shipping Policy

Shipping Policy

Welcome to ICEY UNIVERSE We're excited to bring you exceptional products with a seamless shopping experience. Please take a moment to review our shipping policy to understand how we ensure the timely and secure delivery of your orders.

Processing Time:

  • Orders are typically processed within 5-7 business days (excluding weekends and holidays) after receiving payment confirmation.

Shipping Rates:

  • We offer transparent and competitive shipping rates based on your location and the weight of your order. You can view the shipping cost at checkout before completing your purchase.

Delivery Time:

  • Estimated delivery times vary depending on your location. shipping usually takes 5-7 business days.

Tracking Information:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery in real-time.

Shipping Partners:

  • We work with reputable shipping carriers to ensure the safe and efficient delivery of your orders. 

International Shipping:

  • For international orders, please note that customs and import duties may apply upon arrival at the destination country. These fees are the responsibility of the customer.

Shipping Restrictions:

  • Some products may have shipping restrictions due to their nature or regulatory requirements. Please review the product details and shipping information before completing your purchase.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • In the rare event that a package is lost or stolen during transit, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the issue promptly.

Contact Us:

  • If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at

Thank you for choosing ICEY UNIVERSE ! We appreciate your business and strive to make your shopping experience as enjoyable as possible.